Fake messages
Don't take the bait!
You get messages from Revenu Québec all year round, but especially during tax season. Would you be able to spot a fake one? Here are some tips and tricks to help you recognize the main traps set by scammers.
Ways to spot fraud
Unsure about something that looks like it’s from us? These are our rules for communicating with you.
Emails and text messages from us DO NOT have any details in them. You have to log in to My Account to view the actual message.
There are some things we NEVER do:
- We never notify you of a payment, refund or money transfer by email or text.
- We never mention the kind of change made to your file by email or text.
- We never ask for personal information by email or text.
- We never include confidential information in a phone message.
- We never notify you by email or text that we didn’t receive your income tax return.
- We never share your personal information with anyone without your permission.
To find out more about our communications policy, see the information page on the subject.
Be smart
If you have doubts about an email, call or text, protect yourself by being smart:
- Never click on links or open attachments.
- Don’t reply to the sender.
- Never give personal information.
- Don’t reply to any message that requires immediate action.
There are other ways you can protect your confidential information. To find out more, click How to Prevent Phishing and Identity Theft.
Got questions? We've got answers.
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If you get a suspicious message, report it to the Canadian Anti-Fraud Centre and contact us.
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Follow these security rules when using our online services to make sure your information is secure. How to Use Our Online Services Securely
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Yes. You can receive all possible communications online only in My Account.
My Account is a secure space where you can fulfill your tax obligations and manage your tax file online. You must sign up to access it. To find out how, click My Account for individuals.
Did you know?
Signing up for My Account for individuals is a great way to fulfill your tax obligations confidentially and securely.